DAY ONE · THE BRIEFING

HOW TO BUILD
A FREIGHT WALL.

Every rule the simulator enforces, in the order you meet them. This is what a loader learns in their first week on a dock, written down, which is not something that normally happens.

BEFORE STRIP 01

Learn it in this order

Watch the trainer, load the trainer's wall yourself, then load at pace.

TRAINING builds one complete wall in front of you, one placement at a time, with the reason for the key moves. PRACTICE hands you the same freight in the same order: you place every piece under the same loading rules, with no clock and no score, and SHOW ME outlines where the trainer put the piece in your hand. TRAILER-LOAD is the real tempo, with the clock and the paperwork. The rules on this page are what all three are checking.

Practice: the trainer's three appliances loaded, the coach at right, and SHOW ME outlining where the trainer put the next carton.
PRACTICE with SHOW ME on. The outline is the trainer's spot. Any spot that fits and follows the rules is allowed.

In a class? Your instructor gives you a crew code. On the menu choose JOIN A CREW, type the code, then your name and a 4-digit PIN. There is no account and no email. Instructors: the staff guide shows every screen.

STRIP 01

The bay

Seventeen cells wide, twenty tall. Row zero is the ceiling.

Three hundred and forty cells. You are filling a wall from the floor up, and the wall seals once it passes the seal line, 92% of the height, with at least 35% of the bay packed. Everything below is measured from the ceiling down, so when a rule says a piece must ride low, it means a high row number.

The empty trailer bay before any freight is placed, seventeen cells wide and twenty tall.
The bay, empty. Every rule on this page is read against this frame.
A completed freight wall filling the trailer from floor to ceiling.
A sealed wall. Floor to ceiling, no voids, courses staggered. This is the target.
STRIP 02

Where freight comes from

Two. The belt, and the special handling rack beside it.

The full simulator screen: the belt up the middle, the special handling rack, the staging spots on the floor, and the readouts.
The whole floor. Belt up the chute, special handling on its rack to the left, three taped staging spots on the floor, your pace and score to the right.
SourceWhat arrivesHow it behaves
The belt10 visibleBoxes, and the occasional bag of smalls. The front piece is free to take.
Special handling6 in the dailyFour tires and two hazmats of different classes. They are there from the start and they are the only pieces that earn anchor bonuses. In Trailer-Load the rack carries over from the last wall. New pieces only top it up to four at the start of a wall, and more arrive as you load.
THE SAME SIX, FOR EVERYBODY

The daily's special handling is set from the date, so every player on Earth opens the day with the same four tires and the same two hazmats. Nothing else arrives on the rack during the daily wall. What you see at the start is the whole supply, and planning around it is most of the job.

Taking from the back costs you

Reaching past the front of the belt to grab something you like better is charged per piece you reach through. Cherry-picking is a real habit on a real dock and it is a real drag on throughput.

The warning shown when a player takes a belt piece from behind the front of the queue.
Reaching past the front. Take the front piece whenever it fits.
STRIP 03

Support

Three quarters of it needs something underneath. Or: both shoulders braced and one foot down.

That is the whole rule, and it has two halves. Most people find the first half in their first minute and never find the second.

The second half, exactly. A piece with less than three quarters underneath still goes down if all three of these are true at the same time: something is touching it on the left, something is touching it on the right, and at least one of its bottom columns is resting on something. It is not floating. It is bridging, with one point of contact below and pressure on both sides.

A placement refused for having no support beneath it.
Refused. Nothing solid underneath. The placement is rejected before anything can break.
A long flat box bridging a gap between two towers, touching both of them, resting on a single piece in the middle.
Bridged, and legal. Mostly over open air, touching a tower on each side, one foot down in the middle. This is how you close a gap nothing fits.
WHY IT WORKS THIS WAY

A box braced hard on both sides is held by friction and pressure, not by what is under it. Loaders use this constantly to close a gap that nothing fits cleanly into. The simulator models it because the building does.

STRIP 04

The shelf

Fill all seventeen cells of a row and it locks. This is the whole job.

A locked shelf is not just points. It changes the physics of everything above it.

  • It heals the wall's integrity on the spot.
  • It sets a floor under ordinary wear. The floor does not hold for an exposed fragile carrying weight class 4 or more, unless the shelf is at or below that fragile, and a collapse can drop the wall under it until the next placement.
  • It protects everything above it from being crushed, for as long as the row stays full. A collapse that takes a piece out of it takes the lock with it.
  • It reduces the penalty carried by every piece sitting on top of it.
Shelves lockedIntegrity cannot fall below
115
230
345
455
5 or more65
The lock-in flash at the moment a full row completes.
The lock. Seventeen of seventeen.
Two consecutive locked rows forming a bulkhead.
A bulkhead. Two locked rows back to back.

Stagger your courses

Three or more same-width pieces stacked in a perfect vertical column make a fault line straight up the wall, and it is penalised. Offset each course sideways from the one under it, the way a bricklayer does. Four pieces each offset one to three cells from the piece under them earn a brick lock, once per wall.

The brick lock award for staggered courses.
Staggered. Courses offset like brickwork.
The warning shown when vertical seams line up in a column.
Stacked seams. A straight column of edges is a fault line.
STRIP 05

Fragile

You have been told fragile rides on top. That is incomplete, and it is why people lose fragiles on row three.

Here is what actually happens. Only the heaviest class of freight, weight class 5, crushes anything. A mid-weight crate does not crush a fragile, but anything weight class 4 or heavier left resting on an exposed fragile makes the wall shed (collapse 7 below). A fragile is safe, at any height, if any one of these is true:

  • A full shelf is locked anywhere below it. Lock one row and everything above it is protected for the rest of the wall.
  • Its own row is a complete shelf.
  • It has a real box on its left and a real box on its right.
THE TRAP

The trailer wall is not a box. A fragile pressed against the left or right wall can never earn side protection, because there is nothing on one side to brace it. The corners are the dangerous place, not the safe one.

A fragile box being crushed by heavy freight placed on top of it.
Crushed. Unprotected, nothing either side, no shelf locked below.
The same fragile box surviving heavy freight because it is boxed in on both sides.
Same box. Same weight on top. Survives. Boxed in left and right.
WHAT TO DO INSTEAD

You do not need height. You need a closed course. Build fragiles into the middle of a row, put something flush on each side, and finish the row. A bag of smalls, its loose pieces, any small package and a hazmat count as crushable too, so the same rule protects your customers' packages.

STRIP 06

Hazmat

Dangerous goods load low, stay apart, and get capped. Three rules, three consequences.

RuleWhat it means
HeightBelow the waist line, which is the bottom half of the bay. Any part above it is a violation.
SegregationTwo different hazard classes need two clear cells between them, and no more than two pieces of one class may touch. That is the dock rule, stricter than the federal table (49 CFR 177.848).
Killer pairsThe pairs the federal table (49 CFR 177.848) keeps apart so a leak cannot mix them, such as an oxidizer with a flammable liquid, and a corrosive liquid may never ride above an oxidizer. Closer than two clear cells, or a corrosive above an oxidizer, is an automatic write-up.

Height and segregation both cut your score hard, and both are checked live. Move the piece and the score comes back. The record does not: a hazmat placed high, two classes too close, or a killer pair is written up the first time.

A hazmat piece correctly seated in the lower half of the trailer.
Seated low. Below the waist line, where it belongs.
The violation shown when hazmat is placed above the waist line.
Too high. Hazmat rides low on this dock so it cannot fall.
The hazmat shelf award for locking a full row above correctly seated dangerous goods.
The veteran move. Hazmat low, then a full shelf locked over the top of it. Loaded low, capped, secured.
NO SECOND CHANCE ON THIS ONE

Crushing a hazmat is written up the first time it happens, and so are a hazmat above the waist line, two classes too close and a killer pair. A second stacked tire is written up too. Everything else needs a pattern before it reaches paper.

STRIP 07

The seven ways it comes down

Every collapse in the simulator is one of these seven. Learn to recognize them and you stop having them.

1 · No support

Refused outright. Nothing breaks, you just lose the moment. This is the cheap one.

2 · A tire on its edge

A tire standing on edge rolls. Anything placed on it topples, unless the tire is pinned: braced on both sides (the trailer wall counts) or inside a locked shelf. Lay tires flat, every time.

A load toppling because it was stacked above a tire standing on its edge.
Tire on edge. It rolls the second the door cracks.

3 · Heavy with no base

Heavy freight needs something solid under every cell, not three quarters. It comes down, and it takes whatever it was crushing with it.

4 · Column integrity

A pillar two cells wide or narrower and four or more tall, not braced on both sides, can carry a thin piece at most half its own height. Go past that and the piece on top comes off.

5 · The staircase

An overhang stacked on another overhang. Two hangs in a row and the packages come down. A wide flat slab, at least 2.2 times wider than tall, can overhang safely. Build a full base, or stage the piece and wait for one that lines up.

Two overhanging boxes stacked into a staircase, collapsing.
A staircase, not a wall.

6 · The freestanding stack

A stack counts as freestanding unless, at that level, it is touched on both sides and at least one of those sides is solid down to the floor. It goes over at four pieces, tapered or not; at three unless every piece is narrower than the one under it; at three regardless if one of them is a small or a bag; and at two once its height in cells passes what its narrowest piece can carry. Flat-laid tires never count toward a freestanding stack.

7 · The wall gives out

Integrity is how sound the whole wall is. Below 9, the top of the wall sheds a piece or two. A lone column five cells tall with nothing on either side does it, so does a piece of weight class 4 or more resting on an exposed fragile, and so does a pile of overhangs, narrow towers and voids.

The warning shown at two boxes high with no support.
The warning comes first. Taper it or lock the shelf before one more.
A freestanding stack of equal-width boxes toppling.
Ignored. Three high, same width, over it goes.
STRIP 08

The veteran moves

The things nobody writes down, which is the reason this page exists.

Nest smalls in a tire

A tire laid flat has a hollow in the middle, and because tire walls are thin, most of the tire is hollow: a 4 by 2 tire holds 6 cells. Same-size tires laid flat, one directly on another, share one hollow, so two of them hold 12. Stuff it. Smalls, small boxes and hazmats ride protected in there. A bag of smalls squeezes into any hollow with 9 cells of room, like a stacked pair. A box has to fit the opening: one less than the tire is wide, and as tall as the stack. Every cell you stuff pays, and a hollow filled to the rim pays a bonus for every cell in it. A hazmat rides in there only if the stack sits below the waist line.

A bag of smalls nested into the hollow of a flat-laid tire.
The nest. Dead space turned into packed freight.

Pack the roof

The gap between the top of your wall and the trailer ceiling is wasted cube. Bags of smalls go up there. Every bag against the roof pays, and five of them make a full ceiling course, which pays a bonus on top.

BAGS COME LATE, SO SPEND THEM WELL

Early in the wall, bags are rare. Later in the truck more smalls have been processed, and near the top the NC guy looks out for you: when your wall passes 70% height, and again at 85%, he hands you a bag at the front of the chute, and a special-handling piece too big for the room you have left goes to the other door with a bag sent in its place. That is your chance to finish off the load with no gaps. Be quick about it: smalls never count toward your rate. A bag that comes down before you are ready for it can be staged and saved for the roof.

Five bags of smalls packed against the trailer ceiling forming a full course, with the FULL CEILING COURSE bonus on the dispatch line.
A full ceiling course. Five bags, fifteen of seventeen cells, reclaimed.

Anchor your non-conveyables

Appliances, furniture and tires do not stack like boxes, so put them where the trailer itself braces them. The first one you place anchors the whole load. One touching two edges at once is better still.

The cornerstone award for the first non-conveyable placed on a fresh wall.
Cornerstone. The first special-handling piece sets the load.
A non-conveyable anchored into a corner touching two edges.
Corner lock. Braced by the floor and the wall at once.

Staging

A box that does not fit yet does not have to go on the wall. Press STAGE, or F, and set it down on the staging floor beside the wall. There are three spots. Press F with empty hands to pick the oldest one back up.

Keep the aisle clear: if all three spots stay full while you load five more boxes, that is a safety warning, and the fix is to clear a spot: load a staged box, or break down a staged bag. Staged boxes ride along to the next wall. Any still sitting there when your shift ends were left on the dock, and each one costs 100 cubes.

STRIP 09

Pace

Two hundred and fifty pieces an hour. That is the hub standard, and it counts freight only.

Smalls do not count toward your rate. Neither do bags. Stopping to break down a bag of smalls to fill your gaps is time you are not moving freight, and the clock keeps running while you do it.

THIS IS A FLOOR RULE

It works this way on the floor for the same reason. A supervisor counts pieces, and a bag of smalls is one piece whether you place it whole or spend four minutes distributing it.

The pace readout showing pieces per hour during a wall.
Your rate, live. The clock starts on your first placement, not when the mode loads.

Flow

Clean placements in a row build a streak that pays more the longer it runs. A crush resets it to nothing, and so does a collapse of three or more pieces. One or two pieces coming loose is a slip, and a slip leaves the streak alone. Steady beats frantic.

STRIP 10

The record

The simulator separates a mistake from a pattern, because a workplace does.

  • One broken box is a mistake. It costs you, it breaks your streak, and that is the end of it. It is not a safety event.
  • A third broken box in a shift starts the ladder. Eyes go on you when the freight keeps getting damaged, not when some does.
  • A warning needs a repeat to become an incident. Paper lands on a pattern.
  • You can wash a warning before it repeats. Locking a new shelf washes a sideways-tire or crushed-fragile warning. Water washes a hydration warning, and clearing a staging spot washes a blocked aisle. The record still shows it was washed. A collapse warning cannot be washed: the next collapse is an incident.
The safety write-up form issued after a repeated unmitigated infraction.
A write-up. The fifth incident, and each one after it, puts you on a fresh trailer, with no dispatch clock. A third stacked tire does too, and a fourth ends the round. Four write-ups end the shift.

Dispatch

Once the wall is 85% full or 85% high, the truck is waiting and a 60-second dispatch clock starts. Seal it before zero and you are paid up to 800 for it. In TRAILER-LOAD, miss it and the trailer is late: that is a strike (see Clocks below), and you still finish the wall.

The dispatch countdown bar running while the wall is finished.
Dispatch. Sixty seconds. There is a real truck on the other side of this.

Jams

An empty chute is a jam, and breaking it is your job: press BREAK JAM (or B) and freight starts moving again. In TRAILER-LOAD, leave it 11 seconds and the manager has to stop what they are doing to break it for you. That is a strike.

Clocks

In TRAILER-LOAD no clock ends your shift. A missed dispatch, a jam the manager breaks, special handling left full, heavy freight left high with no base for 30 seconds, a load rate under 55 for three minutes, or five idle minutes is a strike. A warning comes first. The first strike of a kind costs 5,000, the second 10,000, and the third and every one after 20,000 and a write-up. Four write-ups end the shift. A strike comes off the wall's score and then the shift total, and never takes either below zero. A pause stops every clock.

The certificate

The hardest thing in the simulator, and it is deliberately hard. It needs a wall to the ceiling, packed tight, at full integrity, with zero collapses and zero incidents. Not a good wall. A perfect wall. It is graded when you finish the wall: when it seals, choose CONTINUE LOADING, fill it to the ceiling, then press FINISH TRAILER.

The LOCK IN certificate for a perfect wall: 100% packed, integrity 100%, 30 pieces, 0 incidents.
The certificate. It takes a sealed wall built to the ceiling, at least 95% packed, integrity 100, with nothing collapsed and no incident on that wall.
Training supplement only. LOCK IN builds intuition and tracks practice progress. It does not replace employer safety training, OSHA training, or any certification requirement. See the Terms.