Play free. Be decent. LOCK IN is training practice — not a safety certification and not real-world advice — and it doesn't replace your employer's training. Schools and employers can buy a dashboard to see opted-in players' stats. We try hard but make no guarantees, and our liability is limited.
By using the LOCK IN game or the trailer-load.com website (the "Service"), you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.
LOCK IN is a freight-loading training simulator. Gameplay is free. Optional features include creating an account to keep your record, and (for schools and employers) a paid facility dashboard that displays the gameplay statistics of players who have opted in to share them. We may add, change, or remove features over time.
You are responsible for your account credentials and for activity under your account. Provide accurate information, keep your password secure, and notify us of unauthorized use. We may suspend or terminate accounts that violate these Terms. You may delete your account at any time by contacting us.
You agree not to: (a) attempt to access data you are not authorized to access; (b) probe, scan, or breach security or authentication; (c) submit false data to manipulate dashboards or leaderboards; (d) use the Service to harass, harm, or impersonate others; (e) reverse engineer, resell, or redistribute the Service except as permitted; or (f) use the Service unlawfully.
Facility dashboards are provided to schools, training programs, and employers under a separate license or order. Facility access is provisioned by us. A facility may view only the sessions that players have explicitly opted to share with that facility's code. Facilities agree to use the data solely for training, instruction, and workforce-readiness purposes, to comply with applicable student-data-privacy and employment laws, and not to use the data to unlawfully discriminate. Pricing, term, and data-handling commitments are set out in the applicable order or agreement.
Gameplay is free and always will be. Facility dashboard licenses are annual, quoted in advance, and invoiced against your purchase order net‑30 or paid by card. Licenses do not auto‑renew. We contact you before a term ends; a lapsed license simply stops, with no penalty and no automatic charge. If you cancel within 30 days of the start of a term and your program has not used the dashboard, we refund in full. After 30 days, fees for the current term are non‑refundable, but your access continues through the term you paid for. Prices published on trailer‑load.com are the prices we honor for the term quoted, and a Founding Program rate is held for as long as you renew without a lapse. Either party may terminate for convenience at the end of a term on written notice; we may suspend access for non‑payment or for a breach of Acceptable Use after giving you notice and a reasonable chance to cure.
The Service, including its code, design, text, graphics, and the LOCK IN mark, is owned by F‑Keys LLC and protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose. You may not copy, modify, distribute, or create derivative works except as expressly permitted.
Our handling of personal information is described in the Privacy Policy, which is incorporated into these Terms. You retain your rights over your data as described there; you grant us the limited rights needed to operate the Service and to display data you choose to share.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or that its training content is complete or suitable for any particular real-world task.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, F‑KEYS LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $100. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
You agree to indemnify and hold harmless F‑Keys LLC from claims arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of another.
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Florida, and you consent to their jurisdiction, except where applicable law gives you the right to bring a claim elsewhere.
We may update these Terms as the Service evolves. Material changes will be reflected in the "Last updated" date and, where appropriate, noticed in the game. Continued use after changes means you accept the updated Terms.
F‑Keys LLC · a Florida limited liability company
Attn: Vince Gonzalez, Managing Member
Email: [email protected]
Web: www.trailer-load.com